Autel MaxiSys Mini Specifications Page 92
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Chapter 12 Support Operations
This application launches the Support platform which synchronizes Autel’s on-line
service base station with the MaxiSys display tablet. In order to synchronize the device
to your on-line account, you need to register the product through the Internet when you
use it for the first time. The Support application is connected to Autel’s service channel
and on-line communities which provides the quickest way for problem solutions,
allowing you to submit complaints or sent help requests to obtain direct services and
supports.
12.1 Product Registration
In order to get access to the Support platform and obtain update and other
services from Autel, you are required to register the MaxiSys Diagnostic
Device the first time you use it.
To register the diagnostic device
1. Visit the website: http://pro.auteltech.com.
2. On the Sign In page, input your account ID and other information to
log in, if you already have an account.
3. If you are a new member to Autel and do not have an account yet,
click the Create Autel ID button on the left side.
4. Enter the required information in the input fields, read through
Autel’s Terms and Conditions and tick on Agree, and then click
Create Autel ID at the bottom to continue.
5. The online system will automatically send a confirmation email to the
registered email address. Validate your account by clicking the link
provided through the mail. A product registration screen opens.
6. Find out the device’s serial number and password from the About
section of the Settings application on the MaxiSys Display Tablet.
7. Select the product model of your device, enter the product serial
number and password on the Product Registration screen, and click
Submit to complete the registration procedure.
- Trademarks 2
- Copyright Information 2
- For Services and Support: 2
- Safety Information 3
- Contents 5
- Using This Manual 9
- 1.1.5 Procedures 10
- General Introduction 11
- 2.1.2 Power Sources 13
- W x H x D) 14
- Communication 15
- 2.3 Accessory Kit 16
- 2.3.2 OBD I Adapters 17
- 2.3.3 Other Accessories 17
- Getting Started 19
- 3.1.1 Application Buttons 20
- 3.2 Powering Down 22
- 3.2.1 Reboot System 23
- 3.3.1 Printing Operation 24
- Diagnostics Operations 25
- OBD II Vehicle Connection 26
- 4.1.2 VCI Connection 27
- USB Cable Connection 28
- 4.2 Getting Started 29
- Top toolbar Buttons 30
- 4.3 Vehicle Identification 31
- 4.3.2 Manual VIN Input 32
- B. Manual Vehicle Entry 34
- C. Auto Vehicle Entry 35
- 4.4 Navigation 36
- Diagnostics Toolbar 37
- 4.4.2 Screen Messages 39
- 4.5 Main Menu 40
- 4.6 Diagnosis 41
- Main Section 42
- Tab the 42
- Functional Buttons 42
- Control Units 43
- 4.6.1 ECU Information 45
- 4.6.2 Read Codes 45
- 4.6.3 Erase Codes 46
- 4.6.4 Live Data 47
- 4.6.5 Active Test 53
- 4.6.6 Special Functions 54
- 4.7 Service 56
- 4.8.1 General Procedure 57
- 4.8.2 Function Descriptions 59
- I/M Readiness 60
- 4.9 Exiting Diagnostics 62
- Data Manager Operations 63
- 5.1.2 PDF Files 65
- 5.1.3 Review Data 66
- 5.1.4 Apps Manager 66
- MaxiFix Operations 67
- Header Bar 68
- Select Vehicle Button 68
- 6.1.1 Terminology 69
- 6.2 Operations 70
- 6.2.2 Your Cloud 71
- Close a Question 72
- 6.2.3 Search Fix 73
- 6.2.4 Q&A 74
- 6.2.5 Support 74
- Settings Operations 75
- 7.1.3 Printing Setting 76
- 7.1.4 Push Message 76
- 7.1.5 About 77
- 7.1.6 System Settings 77
- Shop Manager Operations 78
- 8.1 Vehicle History 79
- 8.2 Workshop Information 81
- 8.3 Customer Manager 82
- 8.3.1 History Notes 84
- Update Operations 86
- VCI Manager Operations 88
- Remote Desk Operations 90
- Support Operations 92
- 12.2 Support Screen Layout 93
- 12.3 My Account 94
- 12.4 User Complaint 94
- Screen Layout 95
- 12.5 Data Logging 97
- 12.6 Communities 98
- User Profile 99
- 12.7 Training Channels 100
- 12.8 FAQ Database 101
- Training Operations 102
- To play a video 103
- Quick Link Operations 104
- WARNINGS & IMPORTANTS: 105
- Check-Ups: 105
- 15.1 Additional Accessories 106
- Accessory Assembly 107
- 15.2 Operations 108
- Maintenance and Service 110
- 16.3 About Battery Usage 111
- 16.4 Service Procedures 112
- Repair Service 113
- Other Services 113
- Compliance Information 114
- Warranty 115
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